Terms & Conditions

Terms and conditions

You are buying from Tender December who can be reached on below address:

Antidotum Alina Tyro-Niezgoda
Address: Orężna 39
02-937 Warszawa
Poland
VAT nr: 525-153-30-21

Cancellation & Returns

Customers will have 14 days to cancel an online contract for no reason, free of charge. The 14 days will start on receipt of goods (where goods, or goods and services, are purchased) and on the date of the contract (where services are purchased).

The customer will be responsible for returning the goods unopened to our address above.

If a contract is cancelled during the cooling-off period, provided that the goods are returned within 14 days of the customer giving notice of cancellation, the supplier must refund:

• the price within 14 days of the cancellation date
• Postage costs will never be refunded!

The full price & shipping costs are included in your order, we will not be responsible for any taxes or additional rates due to customs and import rates in your country.
Cancellation of the contract does not apply to digital products.

Exceptions:

Our shop may offer Custom Made products, made especially for you, on your request.
Custom Made products are not falling under above return policy, there is no cancellation right or return policy applicable on Custom Made product, unless the products themselves arrive with a fault or broken. In that case please get in touch with us asap, providing photographs and clear description of the faulty product.

Delivery Date

Goods will be delivered without undue delay and in any case no later than 30 days from the conclusion of the sale.